All Customer Testimonials
After having a "typical" car-buying experience at another dealership and ultimately leaving without a car, I found a car at Carbiz and was prepared for another typical experience. I was incredibly surprised at the simplicity and ease of buying from them. Not only did they give me a fair price on my trade, there was absolutely no pressure to buy an extended warranty or any other products from the company. They respected my wishes from the very beginning and completed the deal faster than I could have imagined. Next time my family is looking for a car, we are going to start here!
Absolutely loved buying a car here - Fred was super helpful and not pushy at all. We did our research ahead of time, found the car we liked at a very reasonable price, and left with the car two hours after the test drive appointment. The dealership itself is very clean and modern with wifi and free games while you wait on the paperwork. I was nervous about buying a car from a dealer, but this will be my go-to in Baltimore!
Carbiz is a wonderful dealership I brought two cars from here so I would highly recommend you come check them out. David Shird was a wonderful Salesmen he worked hard to get my deal done. He's a cool brother that you can talk to on the real and he will work to make the deal happen within your budget.
During the two day financial process, sale person David Shird communicated with my wife and I throughout the process. He was very professional and consistent with communicating the financial process and with our needs. Great Sales Person!! Mr. Shird is rate 10 in my book.
My experience with carbiz has been nothing short of exceptional. The salesperson we worked with, Jason, was very knowledgeable and worked hard to help us find the vehicle that was right for us. The car-buying process went very smoothly and the process was transparent from start to finish. There was no weird pressure, or smoke and mirrors, that you find at a lot of used car dealerships. We ended up getting a great deal on a quality vehicle. I would definitely recommend this dealership to a friend or family member.
This place is excellent ! Second time usaing them ! they treat all their customers Equally !Jason is absolutely the best ! He helped me all the way through all my issues ! My car was totaled and he helped me get in a new car in one day with tons of obstacles and less than perfect credit and he helped me ! He is the best! Jason just goes a step above and I am very satisfied and I will be making all my future buys here !! Sending all my friends and Family !
I had a wonderful car buying experience at Carbiz David Shird was a professional and friendly salesperson. David was patient and wasn't pushy like most car sales men . I went to Carmax twice I didn't feel they respected my Business so we decided to buy from Carbiz based on the customer service I received from David & Carbiz. David worked hard to make my husband and I happy by going the extra mile to make it happen for us to get our new Cadillac. Carbiz is the best dealership in Baltimore!
Matt and Sunny were phenomenal!!! I called the dealership on Friday, put a deposit down, had me approved for financing, and they had the paperwork overnighted all in one day!!! I signed the paperwork, sent it back on Saturday, paperwork arrived Monday, and the car was shipped and delivered the next day Tuesday!!! Free shipping is only within 100 miles, but even though it wasnt free, the car got delivered from Maryland to Tennessee for $460!!! Like you cant beat that. They was great at taking pictures and notating EVERY little thing that was wrong, so I knew what to expect and what I was getting! No lying here, no hardcore sales, just very honest, SUPER EFFICIENT, honest people. They should be VERY proud of themselves because they are excellent at what they do. I have been through several dealerships and had nothing but problems, however this dealership was way beyond a 5 star review. There was only one thing that was simple n easy to overlook, and the dealership offered to pay to fix it when it did arrive, but it was so simple that when I took it to someone they didnt charge to fix it. (Button had somehow got pushed into the dash which controlled the auto headlights!!) Just had to be fished out of the dash n popped back in place. Anyways if you want the most EASY, super efficient, answers your questions n concerns dealership, at an affordable price, this is your place to go. Honestly, I'd recommend them to anyone!!!!
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