All Customer Testimonials
Great Experience. I did most of the work online getting pre approved. I worked with Danni via email and cell phone. I arrived and was finished all my paperwork within an hour. An hour in a dealership is like an hour in church. Unbelievable!!!
Rene and Evan were responsive, straightforward and easy to work with - plus I got unsolicited reviews from another customer while in their lobby that were very positive!
Had no trouble with the car buying process. Didn't have to go through the round about with pricing and haggling. Everything was fair, and efficient. Also, beautiful interior and dealership
Great process, from the sales, to questions and service based on the warranty that's offered with purchase. If you have any doubt that you have not recieved a quality car, the service department will put you at ease with going over every concern that you may have. Awesome Staff ! Two thumbs up .... Ralph
Excellent customer service from Sid, Alex and the finance manager. I couldn't get there until late and they stayed until the deal was closed. They really worked for my business without being too pushy. The open floorplan and modern atmosphere gives you the feeling of comfort and steps away from the old fashion way of buying a car. I was mostly impressed by the condition of the vehicles on the showroom floor.They were all beautiful, clean and unlocked for inspection. Even after the rain my car dried off in the garage and still looked like I just pulled it ...
Carbiz is great! Cars are significantly less expensive than carvana, but still gives you the option of delivery. Their team was excellent at getting back to me in a timely manner and they happily answered all my questions. This was my first time buying a car online or from a dealership, id say they set the bar pretty high and I would love to buy from them again.
Rene is the best. Was polite, patient, and very easily approachable.
My initial experience with Carbiz started at their Baltimore location, but since I moved to Anne Arundel county, I decided to take a look at their Laurel location. What a surprise! The location was spectacular, and the staff, specifically William Offei, provided outstanding customer service. He was determined to assist my daughter and I in finding a vehicle that would satisfy her today, as well as, into the future. We walked away with a vehicle that had almost everything on her wish list. As Mr. Offei stated to my daughter.....make every attempt to get a vehicle that you will ...
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